Our complaints policy


If you have a feedback about our service you can let us know using the form below, in person in one of our stores, by phone, by email or by post.

Please click here for a full summary of our complaints procedure.


You can call us on 0208 509 336, email to complaints@fishbrothersgroup.co.uk or visit any one of our branches


If you prefer writing us a letter, you can do so posting it to the following address:

Complaints Officer, Fish Brothers,
14 High Street, Walthamstow, E17 7JY

If you wish to seek advice from the Finanial Ombudsman Service, 
please click here for a guide to their services.