At Fish Brothers we pride ourselves on being able to help those who need cash, with fair terms and clear, pre-set interest rates. We take into consideration the needs of our customers and always aim to provide a pleasant customer experience.
Here are 5 reasons why you should pawn with Fish Brothers:
1. OUR CHARTER
Having been in the business since 1830, we pride ourselves on our friendly customer service and fair conduct. We have a strong customer charter to ensure all our business is carried out to the expected high standard. We have our charter printed and displayed at each of our locations which guarantees that we will deliver:
- Honesty and integrity
- Confidentiality and security
- Competitive rates
We clearly explain the rules and rates of your agreement when you take it out and give you tips on how to clear your interest quicker.
2. DAILY INTEREST RATE
We charge a DAILY interest rate as opposed to a weekly or monthly interest rate. This means we never force customers to pay more than the length of time they have borrowed.
For example, if you settle your agreement within 67 days, you will only be charge 67 days’ worth of interest – not a full three month’s interest rate because you have crept into the next month (most companies would round this up to 3 months despite the fact you are 26 days shy!).
3. COMPETITIVE RATES
We always try to help customers by providing the most competitive interest rates on the market. We always research our competitors to make sure we can provide a similar, if not better, rate and will try and help customers to meet the amount they have. A full list of our rates can be seen here.
4. FCA REGULATED
The Financial Conduct Authority (FCA) regulates all financial business to ensure a set level of professional practice, from high street banking to pay-day loans. They also oversee all pawnbrokers to ensure that the acceptable standards and industry rules of Pawnbroking are being met and upheld. Fish Brothers is FCA registered and approved at all of our locations.
We are also members of the National Pawnbrokers Association (NPA) who also ensure a high level of professional standard.
5. SAFE SELLER SCHEME
We are one of the first members of the Metropolitan Police initiative “Safe Seller Scheme”. This Safe Seller Scheme lets us cross-reference proposed goods against a police database of stolen or missing items. This prevents them from being sold onto innocent parties and gives you further peace of mind. More can be read on this here.